Legal
Privacy Policy
This Privacy Policy explains how we, an independent Zinzino Partner operating omega3balanceoil.com ("we", "us", "our"), collect, use, and protect your personal information. We are committed to handling your data in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
1. Information We Collect
- Information you provide: your email address and, optionally, your phone number when you submit a form or request to learn more about your omega-3 balance.
- Automatically collected: basic technical data such as IP address, browser type, device, referring page, and pages visited, gathered through cookies and similar technologies.
We do not collect or store payment card details on this Site. Purchases are completed on Zinzino's official platform and/or via Stripe, each subject to their own privacy policies.
2. How We Use Your Information
- To respond to your enquiries and provide information you request.
- To send you updates, offers, or educational content about omega-3 balance — only where you have consented (CASL).
- To operate, maintain, and improve the Site and understand how it is used.
- To comply with legal obligations.
3. Consent (CASL)
By submitting your email or phone number, you consent to being contacted by us about products and related information. Every commercial message we send includes a clear way to unsubscribe, and we honour opt-out requests promptly. You may withdraw consent at any time by emailing [email protected].
4. Cookies
The Site uses cookies and local storage to remember preferences (for example, whether you have already seen a popup) and to measure traffic. You can disable cookies in your browser settings, though some features may not function as intended.
5. How We Share Information
We do not sell your personal information. We may share it only with:
- Service providers that help us operate the Site (e.g. form/CRM and hosting providers such as Airtable and Cloudflare), bound to protect your data.
- Zinzino, if you choose to become a customer or partner through our referral link.
- Authorities, where required by law.
6. Data Retention
We retain personal information only as long as necessary for the purposes described above or as required by law, after which it is securely deleted.
7. Your Rights
Under PIPEDA, you have the right to access the personal information we hold about you, request corrections, and request deletion. To exercise these rights, contact us at [email protected].
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is fully secure, however, and we cannot guarantee absolute security.
9. Children's Privacy
The Site is not directed to individuals under 18, and we do not knowingly collect their personal information.
10. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date reflects the most recent revision. Material changes will be posted on this page.
11. Cookies, Pixels & Analytics
To understand how visitors use the Site and to measure the performance of our advertising, we use cookies and similar technologies, including:
- Meta (Facebook) Pixel (ID 1584810649683441) and Meta's server-side Conversions API, which help us measure and improve the ads that bring visitors to the Site.
- Google Analytics 4 (property G-9D4E6GXEW4), which provides aggregate statistics about Site usage.
Strictly necessary cookies are always active. Analytics and advertising technologies are non-essential: for visitors in the European Economic Area, the United Kingdom, and Switzerland they load only after you consent through our cookie banner, and you may withdraw consent at any time. Where required, we also honour browser-based opt-out signals such as Global Privacy Control (GPC). You can additionally disable cookies in your browser settings.
12. Your Rights in the European Economic Area & United Kingdom (GDPR)
Where the EU or UK General Data Protection Regulation applies, the data controller is the independent Zinzino Partner operating omega3balanceoil.com, reachable at [email protected]. We process your personal data on these legal bases:
- Consent — for marketing communications and non-essential cookies/pixels (you may withdraw consent at any time).
- Legitimate interests — to secure and operate the Site, understand aggregate usage, and respond to your enquiries.
- Legal obligation — where we must retain or disclose data to comply with the law.
International transfers. Your data may be processed in Canada and by our service providers in other countries, including the United States (for example Meta, Google, Cloudflare, and Airtable). Where personal data leaves the EEA/UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision.
You have the right to access, rectify, erase, restrict, or object to the processing of your personal data, to data portability, and to withdraw consent. You may also lodge a complaint with your local supervisory authority (in the UK, the Information Commissioner's Office). To exercise any right, email [email protected].
13. Your Rights as a California Resident (CCPA/CPRA)
If you are a California resident, you have specific rights over your personal information. In the past 12 months we may have collected these categories: identifiers (such as email, phone number, and IP address) and internet or network activity (such as pages visited and pixel/advertising interactions).
We do not sell your personal information for money. We do, however, share certain online-identifier and activity data for cross-context behavioural advertising through the Meta Pixel and Google, which may be considered a "sale" or "sharing" under the CCPA/CPRA.
- Right to know / access the personal information we hold about you.
- Right to delete and right to correct your personal information.
- Right to opt out of the "sale" or "sharing" of your personal information for targeted advertising.
- Right to non-discrimination for exercising these rights.
To opt out, use the Decline option in our cookie banner, enable a Global Privacy Control (GPC) signal in your browser, or email [email protected]. To make any other request, contact us at the same address.
14. Contact
For any privacy question or request, contact our privacy contact:
Independent Zinzino Partner. This Site is not operated by, sponsored by, or endorsed by Zinzino AB. All product trademarks belong to their respective owners.